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Frequently Asked Questions

Below are answers to the most common questions we receive. We hope this helps make your experience at Archer Hotel memorable. If you don't see an answer to your question, you can email us at [email protected].

45 W 38th St, New York, NY 10018. If you need assistance, please contact our local team at 212.719.4100.

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All Archer Hotels are smoke-free properties.

The minimum check-in age is 21 with a valid photo ID. Anyone age 18 – 20 who is traveling without a guest age 21+ must have prior approval from the hotel.

Archer Hotel welcomes dogs — we love to host you and your pup. Please visit our policy page to read the fine print.

Sure. Have it sent here:
[Guest Name]
Archer Hotel New York
45 W 38th Street
New York, NY 10018

A credit card or debit card is required at check-in.
NOTE: Authorizations on debit cards immediately REMOVE funds from the bank account associated with your debit card, whereas authorizations on credit cards reduce your line of credit.
Your card will be authorized for $50. Your method of payment will be authorized for the remaining balance.

As your host, we strive to make your stay comfortable. Please learn more about our accessibility program.

While state and local taxes apply, we’re happy to not have unnecessary fees, such as resort fees or Wi-Fi charges. Learn about Archer Hotel New York's parking package and transportation options here

Please email us or call 855.200.9061 and we'll be happy to help.

We would love to help if we can. Email us or call 855.200.9061 to discuss availability. 

Yes, we provide an ionic hair dryer in each bathroom. If you forgot any other essentials, just let us know and we’ll do our best to accommodate.

We have complimentary business services. 

Our neighborhood is the best. Conveniently nestled in the heart of midtown Manhattan on 38th Street between Fifth and Sixth Avenues (aka the Garment District), we're easily walkable to many popular shopping destinations, including Bryant Park, Times Square, Rockefeller Center, Fifth Avenue and Herald Square. 

Archer’s hosts are equipped to help you with reservations, suggestions and any other need you have during your stay. We’re from here, we love it here and we’d love to share our city with you.

We offer complimentary wireless internet access throughout our public spaces and in all guest rooms.

If you made your reservation through a third party (such as Expedia), contact the booking agent or website that you went through to make any changes. If you booked directly through our website or by calling the hotel, please contact our reservations line at 855.200.9061.

A self-parking garage is available for Archer's guests*:

Champion Parking 39
102 West 39th Street
(between Sixth and Seventh Avenues — just off the corner of Sixth Avenue)

Book our parking package for the best rates.

* This parking package requires that the vehicle be parked for a 24-hour period with no in-and-out privileges. SUVs and larger vehicles require an additional $10 per 24 hours. Parking is at a neighboring garage operated independently of Archer Hotel. Archer Hotel is not responsible for any damage to or theft of or within your vehicle.

Read all about it here.

The furniture, fixtures and artwork tend to be custom-made for each specific Archer Hotel. Please contact the hotel manager if you have a particular request. 

We’ll do our best to accommodate your request. Please contact us before your arrival at 855.200.9061, or request at the time of your check-in. 

Need info*

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Reservations must be canceled 24 hours prior to arrival to avoid being charged a penalty. A minimum penalty of one night's room and tax is charged if a reservation is canceled after the specified cancellation time. Prepaid reservations and deposits are nonrefundable and cannot be canceled without forfeiting the entire amount of the stay or deposit unless specified otherwise. Exceptions may apply during holidays, special events and conventions.

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Archer Hotel New York partners with the Murray Hill New York Sports Club, a full-service fitness experience within easy walking distance of the hotel. For more information, click here.

The airports closest to Archer Hotel New York are LaGuardia (LGA) (6.1 miles), Newark (EWR) (11.1 miles), John F. Kennedy International Airport (JFK) (13 miles) and Westchester County Airport (HPN) (26.6 miles).

A reservation for 10 or more rooms, whether booked by one or multiple reservations, is considered a group. Please contact the hotel directly at [email protected] or submit a request for proposal so that we can do our best to accommodate your group needs

For the comfort of all our guests, we do not allow parties or excessive noise in or around guest rooms.