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Frequently Asked Questions

Below are answers to the most common questions we receive. We hope this helps make your experience at Archer Hotel memorable. If you don't see an answer to your question, you can email us at [email protected].

1230 First St, Napa, CA 94559. If you need assistance, please contact our local team at 707.690.9800.

Not sure how to answer

All Archer Hotels are smoke-free properties.

The minimum check-in age is 21 with a valid photo ID. Anyone age 18 – 20 who is traveling without a guest age 21+ must have prior approval from the hotel.

Archer Hotel welcomes dogs — we love to host you and your pup. Please visit our policy page to read the fine print.

Sure. Have it sent here:
[Guest Name]
Archer Hotel Napa
1230 First Street
Napa, CA 94559

A credit card or debit card is required at check-in.
NOTE: Authorizations on debit cards immediately REMOVE funds from the bank account associated with your debit card, whereas authorizations on credit cards reduce your line of credit.
Your credit card or debit card will be authorized for $100. Your method of payment will be authorized for the remaining balance.

As your host, we strive to make your stay comfortable. Please learn more about our accessibility program.

While state and local taxes apply, we’re happy to not have unnecessary fees, such as resort fees or Wi-Fi charges. Parking fees at Archer Hotel Napa are outlined here

Please email us or call 855.200.9052 and we'll be happy to help.

We would love to help if we can. Email us or call 855.200.9052 to discuss availability. 

Yes, we provide an ionic hair dryer in each bathroom. If you forgot any other essentials, just let us know and we’ll do our best to accommodate.

We have complimentary business services. 

Our neighborhood is the best. On First Street in the heart of downtown Napa, we're surrounded by distinctive shops and eateries, plus open-later tasting rooms and entertainment venues.

Archer’s hosts are equipped to help you with reservations, suggestions and any other need you have during your stay. We’re from here, we love it here and we’d love to share our city with you.

We offer complimentary wireless internet access throughout our public spaces and in all guest rooms.

If you made your reservation through a third party (such as Expedia), contact the booking agent or website that you went through to make any changes. If you booked directly through our website or by calling the hotel, please contact our reservations line at 855.200.9052.

Archer Hotel Napa offers valet parking ($30 overnight — includes in + out privileges). Complimentary daytime self-parking is available in Archer-designated areas of a nearby parking garage behind the hotel.

Read all about it here.

The furniture, fixtures and artwork tend to be custom-made for each specific Archer Hotel. Please contact the hotel manager if you have a particular request. 

We’ll do our best to accommodate your request. Please contact us before your arrival at 855.200.9052, or request at the time of your check-in. 

Archer Hotel Napa offers valet parking ($30 overnight — includes in + out privileges).

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Reservations must be canceled 24 hours prior to arrival to avoid being charged a penalty. A minimum penalty of one night's room and tax is charged if a reservation is canceled after the specified cancellation time. Prepaid reservations and deposits are nonrefundable and cannot be canceled without forfeiting the entire amount of the stay or deposit unless specified otherwise. Exceptions may apply during holidays, special events and conventions.

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Yes — get your workout on in our well-equipped fitness studio.

For those flying into San Francisco (SFO) or Oakland (OAK), Alta Transportation Services provides transportation to and from all Bay Area airports.

A reservation for 10 or more rooms, whether booked by one or multiple reservations, is considered a group. Please contact the hotel directly at [email protected] or submit a request for proposal so that we can do our best to accommodate your group needs

For the comfort of all our guests, we do not allow parties or excessive noise in or around guest rooms and suites.